If you have questions about faster delivery options or need to change your order after placing it, this article explains what we can and cannot do. It also covers what to do if you would prefer to buy the item locally.
Can I pay for expedited shipping to receive my order by a specific date?
Unfortunately, we do not offer expedited shipping. We are unable to guarantee delivery by a specific date through a faster shipping option.
Can I buy the product locally instead?
Yes. If you prefer to purchase locally, you can check with local retailers to see whether they have the product in stock and maybe if they will have a faster shipping option.
Can I cancel my online order?
If you want to purchase the item locally, you can cancel your online order with us before it ships but there is a limited time window to cancel so contact us ASAP. Once an order has shipped, we can no longer cancel it.
Additional information
If you need help checking your order status or requesting a cancellation, contact Monimoto customer support as soon as possible with your order number.