If your iPhone has iOS 13.0 or a later version, you may have Bluetooth connectivity issues with your Monimoto. 

When opening Monimoto app for first time, you will get 2 pop-ups.

The first one is regarding the notifications. You must allow notifications from Monimoto, otherwise you will not receive notifications about regular updates and alarms. It will look like this:

The following window will ask for a Bluetooth connectivity permission.

MAKE SURE TO CHOOSE "OK", OTHERWISE YOU WILL NOT BE ABLE TO SETUP AND/OR USE YOUR MONIMOTO

It will look like this:

In case you made a wrong selection, go to Phone Settings, scroll down until you find Monimoto and open it.

Turn on Bluetooth:

In addition, while you are here, it is a good idea to check the notification settings. To do this, go to "Notifications" and make sure that "Allow notifications" is enabled. Choose everything else according to your preferences.